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Energy + Utilities

Across the energy and utility sector significant political, economic and market pressures, including supply distribution and access issues, efforts to decarbonize energy generation, commodity cost volatility, the digital revolution and smart metering pose significant physical, operational and technology challenges. 9X5 Consulting’s staff has worked with the IT departments of companies across the sector and understands what it takes to turn these challenges into opportunities.


Increased competition, pressure from regulators and rapidly changing consumer behaviours are driving significant change within the utility sector. Smart metering and digital thermostats, for example, Nest and Hive, are giving consumers far greater control over the amount and timing of the energy they use. Smart energy will allow well placed organisations to take advantage of the huge amounts of consumer data and customer insight, but the daily cyber security threats need to be controlled to ensure customer safety.

The proliferation of mobile devices and rate of digital adoption by consumers means utility companies can no longer offer just call centre facilities. Utility companies now need to provide an omni-channel experience similar to those being offered to consumers by other sectors, which means significant legacy system integration and process change is required as back end processing needs to interface into the new digital front end.

Oil and Gas

The current price volatility and increased competition require oil and gas companies to gain maximum return on investment (ROI) out of every deployed asset. 9X5 Consulting understands that IT needs to provide technologies such as computing, Data warehousing, analytics and reporting software, mobile solutions, and the cloud to support exploration and production, while at the same time securing the organisation from what our now daily cyber security threats.

Oil and gas companies need to ensure the safety of their employees, minimise environmental impact and ensure investment security. One of the key ways IT can support these objectives is to capture real-time, accurate performance data from within the field and deliver it to the right person within the organisation. This requires an agile IT environment, which takes advantage of vast volumes of data and analytics to support business operations.

Talk to 9X5 Consulting about how we can partner with you to deliver ROI faster than you thought was possible.

Bridge Construction
Road Construction
Complex Building
Airport Terminals

AI + Automation Services

Strategy + Advisory Services (Stage 2 Preview)


Digital Transformation, easier said than done - why Marketing should take the lead.

Marketing and data have been intertwined since the old days, when marketers held customer interviews or focus groups with the sole purpose of gleaning data. The advent of the internet radically transformed this process – suddenly, marketers had terabytes of customer data, generated from consumer devices, social media, websites and various business data points at their fingertips. This data enables today’s marketers to dream up campaigns that hit the right spots in the hearts and minds of their customers – something their predecessors could only hope to do.

Let your data tell a story

The days of gut instinct marketing are over, to be a data-driven marketer, you need to do more than just analyze data. You need insights that drive action—and better ROI. You need to tie every single lead, customer, and dollar back to the marketing initiative that created them—and ultimately, revenue.

Domo connects to all the marketing data you care about so you can center strategic discussions around real-time data, and clearly demonstrate marketing’s contribution to the bottom line—all in one place.

Domo makes closed-loop reporting possible, combine campaign and channel metrics with information from other departments to see whether you’re making an impact, optimise campaign performance and gain insights in real time so you know when it’s time to double down or change course and track campaigns from click to cash to tell a data driven marketing story and prove your worth with actual data.

Every marketing channel comes with it’s own management platform and siloed reporting, pulling that altogether for analysis is so complex that it barely ever happens.

Not so with Domo.

  • Analyse cost, performance, and revenue contribution
  • Understand which initiatives drive the most impact
  • See real time performance metrics for paid search, social, email and beyond

Further Reading

Case Study 1

Case Study 2

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9X5 Consulting

839 Collins Street, Docklands Victoria 3008, Australia

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Wednesday 9:00 AM - 5:00 PM
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Friday 9:00 AM - 5:00 PM